FAQs

Frequently asked questions

How do I choose the right piece?

Start with the ceremony, outfit and jewellery category you need. If you want help narrowing the collection, use Bridal Assistance.

How should I store my jewellery?

Keep each piece dry and separately stored in a soft pouch or lined compartment. Avoid perfume, cosmetics and direct moisture.

Where can I check delivery information?

Use the Shipping & Delivery page and review available options during checkout.

Where can I check return eligibility?

Use the Returns & Exchanges page and the official refund policy for the current terms.